DELIVERY & WARRANTY

DELIVERY CHARGES

  • $150 Per Order.

Delivery covers order processing, handling, packing, door step local delivery. Delivery within US only.

 

WARRANTY

  • Standard items: 5 years
  • Genuine leather items: 10 years
  • Mattresses: Lifetime
  • Electrical parts for all items: 1 year

Covers manufacturing defects, excludes wear & tear or natural material characteristics (e.g., wood cracks, leather scars, minor scratches).

 

ORDER CHANGE

Cancel or modify orders for free within 48 hours of order confirmation.


RETURN & REFUND

Return in as-new condition within 30 days.

Exclusions: Clearance, display, fast delivery, customized items, mattresses, pillows, and rugs.

Refunds are subject to a 50% restocking fee.

All refunds will be issued as store credit and credited to the email address used to place the order.

 

LOWEST PRICE GUARANTEE

If you find a lower price elsewhere, provide evidence to claim a refund of the price difference via store credit or voucher.

 

*By placing an order, you and Loft Home mutually agree to be bound by the above terms and conditions.