Cream Fabric 4 Seater Sofa MOCHI

For customers living in apartments, it's important to ensure that your newly purchased furniture can be delivered smoothly to your unit.

Before placing an order for large furniture items, please measure the dimensions of your building’s elevator and staircase to confirm that the item can be transported safely.

Elevator Measurement Guidelines

To ensure a smooth delivery via elevator, we recommend the following measurements:

Top View Measurement Diagram

• The height of the elevator door should be at least 10 cm more than the length of the furniture.
• The diagonal depth of the elevator cabin should be at least 15 cm more than the width of the furniture.

If the furniture cannot fit into the elevator based on the above guidelines, please inform us in advance.

Staircase Requirements

If delivery via elevator is not possible and our delivery team must use the stairs, the staircase must meet the following condition:

• The height of the staircase must be at least 10 cm higher than the length of the furniture.

We agree to deliver goods to you with the understanding that reasonable access is available. Your responsibility to check the measurements is required to ensure your items will fit through the doorways or passageways leading to your delivery location. Loft Home will not be held responsible for any misfit of measurements.

Some furniture is handcrafted and made from natural materials, minor dimension variations, including 1-3cm differences, may occur and are considered normal. It shall not be considered a defect, fault, or basis for return, refund, or exchange.

For solid wood, stone, genuine leather, metal, and other natural materials, variations such as wood grain, minor cracks, tree marks, natural surface textures, leather marks, scars, or slight scratches may occur. These are natural characteristics of the material and are not considered manufacturing defects.

Color differences caused by lighting, photography, or screen display settings are also normal and shall not be considered faults, or basis for return, refund, or exchange.